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He also didn't meet nine of homeserve’s

He also didn't meet nine of homeserve’s 12 extra customer promises, including checking the internal flueway, seals and disturbed gas connections it was the second year running that we found a homeserve engineer failing to meet the legal requirements. When a public sewer gets blocked, we will unblock the sewer free of charge; you are responsible for dealing with a blocked private sewer or drain. You don’t have to be a customer for us to come out and repair your boiler.

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